Manage Your Business With Microsoft CRM
Make strategic decisions, increase profitability and reduce costs – all with a customised Microsoft CRM solution powered by Quadrant 2.
How can Quadrant 2 help improve your customer relations?
At Quadrant 2 we specialise in customised CRM solutions designed to meet the individual specifications of your business. Microsoft CRM modules integrate all the important processes pertaining to your business, from sales and marketing through to customer service and support.
1) Optimise Sales Management
With Microsoft CRM you can measure and significantly improve your sales management, generating more leads and reducing the number of missed opportunities.
2) Efficient Marketing
The marketing module allows you to create and manage a new campaign from scratch. Important key features include contact management, market planning and analysis of marketing results.
3) Superior Customer Support
With Microsoft CRM you can build a database able to fully support clients’ requests. Case management becomes a breeze with integrated messaging, email and fax. Microsoft CRM offers you the best customer support your company and clients have ever seen.
4) Effective Intra-business Collaboration
Microsoft CRM is the key to effective collaboration between employees, customers and vendors. It encourages and empowers your team to work together across the organisation. Plus, Microsoft CRM enables you to share important data cross-geologically – which means that your business will be ready to compete globally.
For The Best Customer Service, Use Microsoft CRM
What defines excellent customer service? The answer is, being aware of your customers’ needs and knowing how to effectively react to them. Microsoft CRM helps you understand, predict and respond consistently to your customers’ needs. Powerful analytic and reporting tools allow you to create detailed customer profiles that highlight order histories and buying preferences.
No matter how large or small your business, you simply don’t have the time to track and analyse every individual customer. Microsoft CRM automatically collects and centralises important customer data, enabling you to respond faster to enquiries and predict future needs.
With detailed customer profiles at your fingertips, you can create more sales opportunities and significantly improve your market standing. Microsoft CRM gives you an overview of your sales results. Instead of focusing on the mass market, Microsoft CRM will allow you to fine-tune your marketing efforts and target individuals with the greatest sales potential.
Use Microsoft CRM for better coordination and cooperation in your company. Microsoft CRM takes care of even the most mundane tasks – scheduling appointments, keeping records and tracking follow-ups – letting your sales team focus on what’s really important for your business.
Quadrant 2 is an expert in all CRM-related matters. With us, you can identify which CRM system works best for your company, and we will implement it step by step.
For the best Microsoft CRM solution for your business, contact Quadrant 2 today and discuss your requirements.
Target Your Customers With Microsoft CRM
CRM used to be a manual card system. Today, Microsoft CRM automatically and digitally collects and centralises valuable customer information. Find out how what started as a minor change in technology can make a huge difference to your business.
A good sales person always has a handle on his customers. Contact details, order histories, buying patterns and product preferences are all important if you want to keep a good relationship with your clients.
Microsoft CRM enables you to share information across your organisation. Instead of keeping data manually, Microsoft CRM functions as your corporate memory. Suppliers, sales people, marketing analysts and CEO’s will all have direct access to the information. Microsoft CRM is a powerful data-mining tool that helps you to align your key objectives with your customers.
Realise the true value of your clients. With Microsoft CRM customer information becomes a valuable asset. Want to sell your business? Then sell your customer data too. Want to find out how to target individual customers? No problem, Microsoft CRM shows you everything you need to know with one click.
Microsoft CRM is more than just clever technology – if applied correctly, it can become central to your business strategy.
Quadrant 2 can help you design a CRM strategy that perfectly meets your business needs and targets your customers. With us, you get it all – more sales, higher customer satisfaction, better customer retention and loyalty – everything you need to take your business to the next level.
Contact us today to discuss your requirements.