Benefits of Customised Microsoft CRM

Jun 14, 2012   //   by Richard   //   More Information  //  Comments Off on Benefits of Customised Microsoft CRM

What are the benefits of a customised Microsoft CRM solution?

1. Increased Sales: watch the success of your sales department right before your eyes. Your sales system, including your order management and quotes, is now completely automated. This will enable you to shorten the sales cycle and close more deals with a lesser number of missed opportunities.

2. Informed Decisions: make informed decisions with Microsoft CRM comprehensive reports. View current sales and forecast future sales, measure business activity, performance, and evaluate service levels. You can also identify business trends.

3. Efficient Customer Service: upgrade your customer service in no time. You can offer an efficient state of the art service along with a shared knowledge base and an automated routing and queuing mechanism.

Quadrant 2 offers a great Microsoft CRM customisation service so that you will get a complete picture of all your customers. Q2 will help you integrate Microsoft CRM with Microsoft Business Solutions such as Microsoft Office and Financial Management. Solutions offered by Q2 will also easily combine Microsoft CRMwith Microsoft Office.

Owing to the fact that it is very easy for integration and training, it enables all your employees to access Microsoft CRM right from their Microsoft Office Outlook, regardless of whether they’re working online or offline. The customised Microsoft CRM solution offered by Q2 is a great tool for your sales department and all it takes is a little training to make things happen.

Contact us for more details on customised Microsoft CRM solutions.